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Salesforce DevOps

Salesforce DevOps: What is it, and Why it Matters

The term DevOps has been around for over a decade. Most accounts say that Belgian Patrick Debois coined the phrase around 2007, as a way to ease his frustration around the role he had as a project manager and agile consultant with the Belgian government to help with data center migrations. In particular, his role in readiness and certification, required him to combine activities and relationships between applications development teams and operations teams – DevOps. So what is DevOps, in today’s terminology, and why should you care?

DevOps Is Not a Process

There’s a lot of confusion around what DevOps really is. It’s not a process. It’s not a technology. And it’s not a standard. It’s really more of a movement, or cultural shift that focuses on rapid information technology service deliver through the adoption of agile, lean practices using a system-oriented approach. Why DevOps is different, is because it places emphasis on people with the goal of improving collaboration between operations and development teams. DevOps implementations typically utilize technology, and in particular, automation tools that can leverage a programmable, rapidly changing infrastructure, and this is done from a life cycle point of view.

Amazon Web Services defines DevOps as “the combination of cultural philosophies, practices, and tools that increases an organization’s ability to deliver applications and services at high velocity: evolving and improving products at a faster pace than organizations using traditional software development and infrastructure management processes.”

Developers typically try to push our new software faster and faster. That’s typically why they are hired. Operations, on the other hand, tend to be the voice or reason, trying to slow the pace somewhat, so that proper safeguards can be put into place to maintain system stability.

Why DevOps Matters

In the DevOps approach, the siloes between development and operations teams are torn down. Engineers work side-by-side with Operations, Quality Assurance and Security teams throughout the entire application lifecycle. What this means is that solutions in an organization’s tech stack can be developed more quickly and more reliably, and can help the organization’s overall velocity increase. The key benefits most companies see from a DevOps approach include:

  • Speed of Innovation- companies can innovate faster to help their customers stay on top by driving business results.
  • Rapid Delivery – as companies innovate faster, new features and bug fixes can be rolled out continuously to better satisfy the needs of their customers and gain a competitive advantage.
  • Reliability – through utilizing continuous integration and delivery to test changes provides assurance that functionality is maintained. Monitoring and logging practices help keep everyone informed in real-time.
  • Improved Collaboration – because of the close-knit nature of a culture of DevOps, teams work better together, take more ownership in their work and help themselves more accountable. This reduces inefficiencies as responsibilities and workflows are shared between developer and operational teams.

All of this leads to a more secure and scalable methodology that can be utilized across industries. Software moves from simply supporting business initiatives, to becoming an integral part of every business unit, thus driving more efficiency and profitability for the entire company.

To learn more about if adopting a DevOps methodology is right for you, watch Salesforce DevOps: Which Path Should You Take – Build or Buy, This webinar reply is hosted by Salesforce MVP, Eric Dreshfield, and features AutoRABIT customer, Arun Manjila Purushothaman, DevOps Automation Engineer, Land O’Lakes.

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